Data Processing Policy
1. Introduction
This Data Processing Policy describes how CoreWealthPlanner collects, uses, stores, and protects personal data in accordance with applicable data protection laws. This policy supplements our Privacy Policy and provides detailed information about our data processing practices.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains our approach to data processing and your rights regarding your personal data.
2. Data Controller Information
CoreWealthPlanner is the data controller responsible for processing your personal data. Our contact information is:
CoreWealthPlanner
1847 Yonge Street, Suite 312
Toronto, ON M4S 1Y5, Canada
Email: [email protected]
Phone: +1 (416) 527-8391
3. Categories of Personal Data Processed
We process the following categories of personal data:
- Identity data: First name, last name
- Contact data: Email address, phone number, postal address
- Technical data: IP address, browser type and version, operating system, device information
- Usage data: Information about how you use our website, pages visited, time spent on pages
- Communication data: Messages sent through contact forms, email correspondence
4. Methods of Data Collection
We collect personal data through various methods:
- Directly from you when you fill out contact forms on our website
- Automatically through cookies and similar technologies when you visit our website
- Through server logs that record your interactions with our website
- When you communicate with us via email or other channels
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for specific purposes
- Legitimate interests: When processing is necessary for our legitimate interests, such as improving our website and services
- Legal obligation: When processing is necessary to comply with a legal obligation
- Contract performance: When processing is necessary to perform a contract with you
6. Data Processing Activities
We process personal data for the following activities:
- Responding to inquiries and requests submitted through contact forms
- Providing access to website content and resources
- Analyzing website usage to improve user experience
- Ensuring website security and preventing fraud
- Complying with legal and regulatory requirements
- Communicating with users about website updates and relevant information
7. Data Storage and Retention
We store personal data securely and retain it only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Retention periods vary depending on the type of data and the purpose for which it was collected:
- Contact form submissions are retained until the inquiry is resolved and for a reasonable period thereafter
- Technical and usage data may be retained for analytical purposes
- Legal and regulatory requirements may necessitate longer retention periods
8. Data Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure server infrastructure
- Regular backups and disaster recovery procedures
9. Data Sharing and Transfers
We do not sell, trade, or rent your personal data to third parties. We may share data only in the following circumstances:
- With service providers who assist us in operating our website, subject to confidentiality agreements
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer, such as a merger or acquisition
Any data transfers outside of Canada are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
10. Your Rights
You have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data under certain circumstances
- Right to restrict processing: Request limitation of how we process your data
- Right to data portability: Request transfer of your data to another service provider
- Right to object: Object to processing of your data for certain purposes
- Right to withdraw consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the contact information provided in this policy.
11. Changes to This Policy
We may update this Data Processing Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
We encourage you to review this policy periodically to stay informed about how we process your personal data.
12. Contact Information
If you have questions about this Data Processing Policy or wish to exercise your rights, please contact us:
CoreWealthPlanner
1847 Yonge Street, Suite 312
Toronto, ON M4S 1Y5, Canada
Email: [email protected]
Phone: +1 (416) 527-8391